We're Here to Help

We're committed to making Loupe and VistaDB an indispensable tools for .NET teams. If you're not delighted, neither are we.

Check out the online support info below. And if you don't find what you need, contact us or click to chat.

Online Support for Loupe

First, make sure you're running the latest version of Loupe. We're making improvements regularly, and chances are we might have already resolved whatever you're bumping into.

Resource Description
Frequently Asked Questions

We have four FAQ pages:

The Try It FAQ answers the most common question folks have when first visiting our site.

The Support FAQ addresses more detailed questions that pop up when using Loupe.

The Licensing FAQ and Subscriptions FAQ explain how we've made Loupe easy to buy and own.

Let us know if we missed anything important.

Knowledgebase

The latest release notes, defect reports, examples and other useful articles are available in our knowledgebase.

Product Documentation

Full documentation for Loupe is available online as well as being included in the Loupe Desktop and integrated with Visual Studio.

Activate a License Activate a license through this web site when firewalls or other issues prevent activating from within the application

Support Requests

If you have trouble with Loupe or VistaDB, please email us at
This will open a ticket in our internal system so we can be sure your question will be answered promptly.