We're Here to Help
We're committed to making Loupe and VistaDB an indispensable tools for .NET teams. If you're
not delighted, neither are we.
Check out the online support info below. And if you don't find what you need, contact us
or click to chat.
Online Support for Loupe
First, make sure you're running the latest version of Loupe. We're
making improvements regularly, and chances are we might have already resolved whatever
you're bumping into.
We have four FAQ pages:
The Try It FAQ
answers the most common question folks have when first visiting our site.
The Support FAQ
addresses more detailed questions that pop up when using Loupe.
Subscriptions FAQ explain how we've made Loupe easy to buy and
Let us know
if we missed anything important.
The latest release notes, defect reports, examples and other useful articles are
available in our knowledgebase.
Full documentation for Loupe is available online
as well as being included in the Loupe Desktop and integrated with Visual
Activate a License
Activate a license through this web site when firewalls or other issues prevent
activating from within the application
If you have trouble with Loupe or VistaDB, please email us at
This will open a ticket in our internal system so we can be sure your question will
be answered promptly.