VistaDB 5
Getting Support

Need support for VistaDB?

VistaDB has several support subscriptions

Anyone can open a support ticket, but priority is given to customers with a support subscription.  While we want everyone to be successful with VistaDB, our subscription customers get a higher level of service.  Our Premier Support Subscription provides access to full product source code as well as a guaranteed response time to inquiries.

Opening a support ticket

If you have a bug report to file just email support@gibraltarsoftware.com.  This will open a ticket for you. All responses from support are sent to you through email, and your replies to the email are automatically added to your ticket.

Post a question on the forums

Our Community forums are always a great resource. Our developers read them and respond almost every day. This often the fastest way to find a solution to a question.

See Also