How Gibraltar Helps Custom Software Shops

Reduce Risk and Increase Profitiability

Whether you work on a fixed fee or a time & materials basis, the riskiest part of any software project is testing and acceptance – the period between the time developers say they’re code complete and the customer pays the final invoice. Time is short and you need to quickly identify and resolve defects and give your client the confidence to accept the system you’ve developed.

Gibraltar not only helps triage and troubleshoot bugs, it also provides a basis for quantifying the extent and depth of testing. This is critical because, as often as not, getting your customer to do their part in testing can be challenging. With Gibraltar, you can easily track which users have tested the system, what builds they’ve worked with, and what features they’ve used.

Gibraltar will save you time and reduce risk during system testing.

• Know about every error that occurs in internal and customer testing
• Receive email notifications each time an error is detected by a customer
• Quantify and correlate error rates, usage patterns and builds
• Document the extent and depth of customer testing
• Collect metrics to demonstrate compliance with performance requirements
• Capture custom metrics of interest such as transaction rates and response times

Gibraltar helps you develop and deliver higher quality software in less time. Moreover, Gibraltar streamlines customer support allowing you a distinct advantage in being able to provide profitable warranty services. Gibraltar automatically provides detailed logs organized by unique error so you can know about every error, how often it occurs, and under what circumstances.

For an investment of as little as $250 per developer, you can make Gibraltar a standard part of your toolset. Increase team productivity, reduce risk of schedule overruns, and slash support costs with Gibraltar.

Get your customers to buy this for you -- it's a drop in the bucket for them and you can easily justify it because of the higher software quality. Contact us for details on buying Gibraltar via purchase order.