Refund Policy

Does Gibraltar have the right tool for you?

Take advantage of our totally free 30-day trials for Loupe and VistaDB to make sure Gibraltar has the right tool for your task.

At Gibraltar, we have every confidence in our tools, but we want to make sure that the product you are sampling is the right tool for the job you have before you make a purchase. If you're not satisfied, tell us and let us help to make it right.

For Licenses and Maintenance

We're 100% committed to the quality and performance of our products. We're so committed in fact that we offer a 45-day money-back guarantee.

If for any reason you're not totally satisfied with your Gibraltar product, we'll give you 45 days from the date of your license purchase or maintenance renewal payment to claim a full refund, no questions asked.

If our software and support doesn't delight you, we won't take your money. It's as simple as that.

For Subscriptions

You can cancel your subscription at any time. If you've purchased months in advance we'll refund your unused months. No credit is given for partial months.